Responsibilities include:
- Partnered cross-functionally with Product, Risk Management, and Compliance to translate statistical modeling and data analysis into KPI and OKR insights through automated reporting and dashboard solutions.
- Delivered executive-level summaries to senior leadership, developing flexible reporting solutions to drive strategic decision-making and monitor performance indicators.
- Designed time series ARIMAX forecasting models leveraging public economic data to predict quarterly loan origination volume, optimizing workforce allocation and reducing operational costs.
- Utilized natural language processing and text mining to analyze unstructured mortgage process documentation, uncovering operational bottlenecks and driving data-informed workflow optimizations that reduced loan closing times.